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Privacy Policy

How Theos Remedium Biogenics Private Limited collects, uses and protects the personal data you share with us through this website.

Introduction

Theos Remedium Biogenics Private Limited ("Theos Remedium Biogenics", "we", "us" or "our") operates this website to share information about our company, our therapeutic product portfolio, and our work with healthcare partners, distributors and prospective employees. This Privacy Policy explains what personal data we collect through this website, why we collect it, how we use it, and the choices you have.

This policy applies to data collected through this website (theosremedium.com) — the Enquiry, Careers, Newsletter and Product Review forms — and not to any offline interaction you may have with our sales, medical or HR teams.

This website does not sell medicines online, does not process payments, and does not require a customer account to browse it. Personal data is collected only where you actively submit a form.

Effective date: 3 September 2026.

Information we collect

  • Business & product enquiries

    Name, organisation, email, phone, enquiry type and message when you submit the Enquiry form.

  • Career applications

    Name, email, phone, position applied for and your message when you apply for a role.

  • Newsletter subscription

    Your email address and a record of your consent when you subscribe; we require you to confirm via an emailed link before adding you to the list.

  • Product reviews

    Your name, email address, rating and review text when you submit a review; reviews are published only after you confirm by email and our team moderates them.

  • Technical / anti-spam data

    Your IP address, captured only when you submit a protected form, to verify you are human via Cloudflare Turnstile and to prevent spam.

Cookies and other technologies

We do not run first-party analytics, advertising or tracking cookies on the public pages of this website.

Our Contact page embeds a Google Maps view of our offices. When that map loads, Google may set its own cookies and collect data under its own privacy policy, independently of us.

Our admin panel sets a session cookie for staff who log in to manage this website. That cookie is only ever set for logged-in administrators — never for a visitor browsing the public site.

How we use your information

  • Respond to enquiries

    To route and answer product, distributor, institutional and export enquiries.

  • Process applications

    To evaluate career applications and get in touch with you about openings.

  • Send communications you asked for

    To deliver newsletter updates and review-confirmation emails you specifically requested.

  • Keep the site secure

    To prevent spam and abuse of our forms (via Cloudflare Turnstile) and keep our systems running.

Who we share it with

  • Resend (email delivery)

    Sends confirmation, notification and transactional emails on our behalf.

  • Cloudflare Turnstile

    Verifies that form submissions come from a human; receives your IP address and interaction data.

  • Google Maps

    Embedded on our Contact page to show our office locations; Google may set its own cookies when the map loads.

  • Regulators & authorities

    Disclosed only where required by Indian law or a valid legal process.

We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

How long we keep your information

Product reviews you submit are held as pending until you confirm them by email. A review that is never confirmed is not published and is not treated as an active review, but the submitted record may remain stored in our systems unless our team removes it.

Enquiry, career-application and newsletter records are kept for as long as reasonably necessary to respond to you, evaluate your application, or keep you subscribed — and afterwards only as required to meet our legal, accounting or regulatory obligations.

You can ask us to delete your data earlier by writing to us using the contact details below, or by using the unsubscribe link included in every newsletter email.

How we protect your information

We apply reasonable technical and organisational safeguards to protect the personal data we hold, including access controls on our admin systems and encrypted transmission of form submissions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

  • Access

    Ask what personal data we hold about you.

  • Correction

    Ask us to correct inaccurate data.

  • Erasure

    Ask us to delete your data. Withdrawing a product review deletes that review record; unsubscribing from the newsletter stops future emails, but your subscriber record is only deleted if you separately ask us to erase it.

  • Withdraw consent

    Unsubscribe from the newsletter at any time via the link in each email.

  • Grievance redressal

    Raise a concern with us using the contact details below.

Children's information

This website is intended for healthcare professionals, business partners, job applicants and the general public seeking company or product information — it is not directed at children. Some of our products are formulated for paediatric use, but the information about them on this site is written for parents, caregivers and healthcare professionals, not for children. We do not knowingly collect personal data from children through this website.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The effective date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

Contact us / grievance redressal

  • Registered Office

    E 309, Crystal Plaza Premises Co-Op. Soc. Ltd., 3rd Floor, Link Road, Opposite Infinity Mall, Andheri West, Mumbai 400053, Maharashtra, India

  • Corporate Office

    South End, Tripura Sundari Road, Banerjee Para, Brahmapur, Rajpur Sonarpur, Kolkata 700154, West Bengal, India

  • Email

    salesremediumbiogenics@gmail.com

  • Phone

    +91 82500 81016